Privacy Policy

Southwest Air Reservations considers the privacy of its users/customers/visitors as its foremost priority and is committed to protecting it through the compliance of the regulations set forth. These terms set forth in the privacy policy of Southwest Airlines Reservations describes the way we collect and use your personal information when you visit our website. 

In this Privacy Policy (“we,” “us,” or “our”) refers to Southwest Airlines Reservations and its related subsidiaries. Whereas, “You”, “Your”, “Customer”, “Visitor”, and “User” refers to the users, who are using or intend to use this (www. website with an sole objective to compare, learn, visit and book services displayed on the website.

Please read this document carefully to understand the terms set forth in the privacy policy and practices related to the information of user/visitors and how the organization utilizes it. If you disagree with the policies; then you must stop the use of the website immediately. Take into account, if you are using the website, it would signify your agreement to the privacy policy mentioned herein.

Note: This Privacy Policy does not apply to any third party websites, even if their websites/products are linked to Southwest Airlines Reservations. 

Type of Information (We Collect)

“Personal Information” refers to the information shared by users/visitors/customers on the website and collected by the organization for following the purposes:


Information shared by the users/customers/visitors on the time of subscribing/registering/purchasing on the website (Southwest Airlines Reservations), includes but not limited to the information related to (a) the personal identity of the users/customers/visitors such as name, gender, marital status, religion, age etc., (b) contact details of the user/visitors/customers such as email address, postal addresses, phone number etc. (c)The information shared may also include banking details (including credit/debit card) and any other information related to billing information and payment history. 

Other information: 

Website might also collect information including but not limited to, (a) customers/users/visitors online activities and buying behavior.(b) Your email addresses, user name, password,  and other security-related information created by you to avail our services.(c) Data created by you or by a third party website that may include social media channels that you wish to save on our servers that include image files, personal or non-personal information, documents from your linked social media channels (which include but are not limited to name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings).

How Southwest Airlines Reservations uses your personal information:

The Personal Information collected maybe used in the following manner:

(a)For Making Bookings

We may use Personal Information including, cardholder names, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared by the customer  for making bookings/reservation. We may also use your Personal Information for several reasons including but not limited to:

  • confirm your reservations with respective service providers;
  • keep you informed of the transaction status;
  • Send booking confirmations;
  • send any updates or changes made on your bookings
  • allow our customer service to contact you, if necessary
  • Request for reviews of products or services or any other improvements;
  • send verification message(s) or email(s).

(b)For Sending you updates/offers

We may use Personal Information including, contact details (email address, phone number), personal identifying information (name, gender information, age), as shared by the customer while subscribing/registering on the website. 

Cookies and Session Data:


Cookies are small files that are automatically stored by your browser on your system’s hard drive. It helps the site or service provider’s system to identify your browser and remember certain information. Based on the saved cookies, a service provider can tailor its operations in accordance to your needs or preferences. 

We use cookies to save and understand your preferences for future visits keep track of the advertisements and compile aggregate data about site traffic, in order to enhance the user experience and website tools in the future. 

Overall, cookies facilitate us to provide you with a better website experience, by enabling us to keep account of the pages you find useful and which you don’t. These saved files don’t give us access to your computer or any “personally identifiable information” about you, other than the data you choose to share with us in any manner. It depends on the user whether to accept or decline cookies. Most web browsers automatically accept them, but you can change your browser setting to decline cookies as per your preferences.

With whom your personal information is shared:

Service Providers/Suppliers:

The information shared by the customers shall also be shared with the end service i.e Southwest Airlines, who is responsible for fulfilling your booking. At the time of bookings, make sure you authorize us to share your information with the said service providers/suppliers. However, how the end service providers/suppliers use the information shared with them is beyond our purview. You are therefore advised to review the privacy policies of the respective service provide/supplier whose services you choose to avail.

We do not sell or rent customer’s names or other Personal Information of Users to third parties except sharing of such information with our business / alliance partners or vendors who are engaged by us for providing various travel services. 

Companies under the same corporate entity

With the intent to enhance service efficiency and provide more customized service, we may share your Personal Information with our affiliates, associate companies under controlled and secure circumstances

We may also share information to our subsidiary or holding company or a subsidiary of our holding company or an entity which controls is controlled by or is under common control.

Disclosure of information:

In addition to the circumstances described above, Southwest Airlines Reservations may also disclose User’s Personal data if required to do so:-

  • by law, required by any enforcement authority for investigation, by court order or in reference to any legal process;
  • to conduct our business;
  • for regulatory/internal compliance and audit exercise(s)
  • to secure our systems; or

to enforce or protect our rights or properties of Southwest Airlines Reservations or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing Personal Information of User(s) is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

To ensure that the security and integrity of our services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.

These monitoring and storage activities may take place without your knowledge. In that case, we shall not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage.

How we protect your personal information?

All payments on the Website are secured. This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

Website is embedded with strict security measures in order to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information comes under our control we adhere to strict security guidelines, protecting it against unauthorized access.

Withdrawal of Consent and Permission

User may withdraw its consent to submit any or all Personal Information or decline to provide any permission on its mobile/tablet as covered above. In case, you choose to do so then your access to the Website may be limited and/or we might not be able to provide the services to you.

Changes in the Privacy Policy

Our Privacy Policy is subject to change at any time without notice. Changes to the Privacy Policy shall be applicable to each User till such time the User expressly withdraws consent or permission to Southwest Airlines Reservations to access/use the data.

You may always submit concerns regarding this Privacy Policy via email to us at (Emailaddress).  Southwest Airlines Reservations shall endeavor to respond to all reasonable concerns and inquires.

✆ Call Now: +1-888-530-0499 +1-888-530-0499